Key Responsibilities:

• Project Management: Lead and manage projects from conception through implementation, ensuring timely delivery and alignment with business goals.
• Consultancy: Provide consultancy based on insights and market understanding to influence product strategy.
• Patient and Customer Journey Mapping: Analyse and map the patient and customer journey to identify pain points and opportunities for improvement.
• Stakeholder Collaboration: Collaborate with internal and external stakeholders to ensure solutions meet the needs of patients and customers.

Major Accountabilities:

• Drive the patient journey analysis process.
• Define, validate, and explore therapeutic area (TA)-specific customer solutions.
• Collaborate with internal and external stakeholders to support TA strategy, accelerate the patient journey, and implement solutions efficiently.
• Identify needs and pain points linked to the patient journey in key accounts.
• Coordinate and support the implementation of solutions addressing the needs of customers, patients, and healthcare systems (HCS).
• Engage in solutions and projects across the entire lifecycle of the brand.
• Accelerate time to treatment and ensure a better patient and customer experience for key priority brands and launches.
• Apply solution design development processes and agile methodology in project execution.
• Oversee the execution and budget of initiatives within scope.
• Build strong and effective customer relationships.
• Identify and leverage best practices from global, regional, and other country operations (CPOs), as well as from other industries, for effective adaptation.

Minimum Requirements:

• Minimum Bachelor’s degree.
• Previous experience in Radioligand therapy.
• Experience in project management.
• Strong business acumen and entrepreneurial mindset with past commercial experience.
• Experience in managing senior stakeholders (physicians and key opinion leaders), budgets, risks, issues, and interdependencies.
• Previous experience in designing and analysing patient and customer journeys is a plus.

Skills:

• Pioneering mindset with the ability to learn quickly, be proactive, and pilot solutions, contributing to the learning cycle by sharing knowledge internally.
• Strong analytical skills.
• Ability to empathize with patients and customers and understand their needs.
• Ability to work independently with cross-departmental teams.
• Strong problem-solving and decision-making skills.
• Action-oriented and resilient.

Key Performance Indicators:

• Effectiveness in mapping the patient journey, identifying and quantifying pain points, and implementing actionable solutions.
• Establishing success criteria, managing finances, and identifying key metrics for the successful implementation of each project.
• Timely delivery of projects in line with brand strategy.
• Analyzing KPIs and outcomes to propose solutions for broader implementation.